Ask anyone at IR what we do best…and they’ll tell you…we do Mystery Shopping right!
Whether you’re a first time client, or you’ve been mystery shopping for years, our team of dedicated professionals will make sure your program is perfectly tailored to suit your needs.

 

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It’s easy for us to blow our own horn…and we’re not perfect (darn it!), but check out some stats we’re pretty proud of:

  • 8.5 years – (The average number of years our team members have worked here)
  • 99.12% – (The completion ratio of mystery shops fully executed for all our clients last year)
  • 98.85% – (The percentage of mystery shopper reports sent to our clients within 12-24 hrs)
  • 99.27% - (The number of clients who renewed their services with us last year)
  • .00125% – (The error rate for mystery shops returned to us because of a problem)

 

These stats translate into a company that truly strives to deliver you the very best in Mystery Shopping Services. Let us show you a better way to Mystery Shop your business!